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Contact:
Deanne Probst
Phone:
952-928-9658
Email:
dprobst@tecconsultants.com
or TEC@TECconsultants.com
Focus
on Customer Success Central to Alliance Between TEC, Inc.
and ProfitLogic
Superior customer service
cited as
major benefit to ProfitLogic customers
Dec. 19, 2002
(St. Petersburg, FL.)
—
TEC, Inc, a leading provider of technical training and skill
enhancement services to retailers and other organizations
acquiring new technologies, today announced an alliance
with ProfitLogic, the creator of the first and most widely
implemented Retail Merchandise Optimization (RMO) solutions,
as part of ProfitLogic's commitment to each customer's success.
Under the terms of the alliance, TEC will provide customized
training and system documentation services to ProfitLogic's
Merchandise Optimization solution customers.
"Our
companies share a mutual dedication to customer success,"
says Steve Leven, Vice President of Client Solutions, ProfitLogic.
Leven is responsible for ensuring each customer's success
in terms of implementation, training, project management
and use of the solution. "Our association with TEC
will enable us to offer the highest quality training resources
to our customers so that they will be able to take the greatest
advantage of our software and achieve their financial and
performance goals."
Kaie
Pohi Latterner, TEC's president and founder, also is pleased
about this new business relationship. "We are very
happy to form this alliance with ProfitLogic," she
says. "Our experienced consultants, using TEC's people-oriented
and proven training methodologies and creative resources,
will be able to offer ProfitLogic customers the finest available
technical education and support possible."
Leven says he's proud of his company's choice of TEC to
provide training support for its retail solutions. "TEC's
skilled consultants possess considerable retail software
expertise and retail industry experience," he states.
"Organizations that adopt new technology like ours
need proper training to realize the full benefit of our
software solutions. Central to our decision to engage with
TEC was its focus on the 'people side' of training, which
is rarely found in the software field."
TEC and ProfitLogic are currently engaged in training programs
at a specialty apparel retailer and at a home improvement
retailer.
About
TEC
Established
in 1984, TEC,
Inc .
provides technical training and skill enhancement services
to retailers and other organizations acquiring new technologies.
TEC also offers change management and communication, system
design and documentation, process redesign, group productivity,
and leadership development products and services.
TEC
clients include: Brooks Brothers; Eckerd Corp.; Family Dollar
Stores, Inc.; Fingerhut; Gander Mountain; The Great Atlantic
& Pacific Tea Company, Inc. (A&P); Ingram Micro;
The Kroger Co.; Michaels Stores, Inc.; NEXCOM (Navy Exchange
Service Command); and ShopKo Stores, Inc.; among many others.
The company is based
near St. Petersburg,
FL.
About ProfitLogic
ProfitLogic's suite of Retail
Merchandise Optimization solutions helps merchants make
more profitable merchandising decisions by using intelligent
tools that streamline and simplify the complex tasks of
assortment planning, allocating, and clearance pricing.
ProfitLogic's customers -- JCPenney, Old Navy, Casual Male,
Meijer Stores and Northern Group -- have achieved quick
ROI, increased gross margins, accelerated inventory productivity,
and improvement in financial performance.
For
more information about TEC, call 727-391-9232.
For
more information about Cambridge, Mass.-based ProfitLogic,
call 617-218-1900 or visit www.profitlogic.com.
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